Description
About the Role
You will build and lead the Malaysia SME & Growth sales organisation, focusing on Channel Partnership Managers (CPMs) and Inbound Sales Representatives (ISRs). This involves owning the go-to-market strategy and being accountable for new business and gross profit targets.
Responsibilities
- Build and lead the Malaysia SME & Growth sales organisation, including hiring, coaching, performance management, and career development for CPM and ISR teams.
- Design and scale the CPM and ISR pod model with clear ownership rules, service-level agreements, lead-routing processes, and handovers into Mid-book and Account Management teams.
- Own Malaysia new business and gross profit targets for SME & Growth, setting pipeline and activity targets while driving disciplined sales hygiene, forecasting, and performance reviews.
- Develop and execute a channel partnerships strategy by identifying, acquiring, and growing high-potential partners.
- Partner with Marketing and GTM Partnerships on campaigns and events that generate inbound demand and referrals.
- Work with Product, Payments, Operations, and regional leadership to enable the sales organisation on Airwallex’s product stack.
Requirements
- 10+ years of experience in sales and business development in high-growth environments.
- 5+ years of experience leading sales teams or sales managers.
- Proven track record of building and leading high-performing sales teams and commercial motions.
- Strong knowledge of payments and financial technology.
- Experience running a data-driven sales organisation through CRM and commercial tools.
- Excellent communication and stakeholder management skills, fluency in English, and strong knowledge of the Malaysian business environment.
Benefits
Airwallex is an equal opportunity employer and values diversity.