Description
Join our team in the M&S Café at Eclipse Park Maidstone, the heart of our store where customers come to recharge. As a Christmas Customer Assistant, you will be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods.
Your main responsibilities will include:
- Being digitally confident to use our tools to take and fulfil orders fast, keeping customers moving and satisfied.
- Maintaining impeccable food safety standards while juggling orders and queues.
- Delivering quality under pressure while focusing on delivering five-star service.
- Supporting colleagues and contributing to a high-performance culture that meets customer needs.
- Adapting quickly, working where needed with pace.
The work pattern for this role is:
- Sunday: 10:15-16:15
- Monday: 10:00-15:15
- Wednesday: 10:00-15:00
- Friday: 10:00-15:00
- Saturday: 10:00-15:00
Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.
As an employer, M&S is committed to an active Inclusion, Diversity, and Equal Opportunities Policy.