Description
We are seeking a Senior Mobility Technical Consultant to join Telstra's Modern Workplace team. As a Managing Consultant, you will help organisations transform the way they connect, collaborate and work. You will bring together business insight, technical expertise and stakeholder engagement to deliver innovative Microsoft Voice and Modern Endpoint Management solutions for enterprise customers.
The successful candidate will have experience delivering consulting, advisory or technical solutions within large and complex enterprise environments. They will have exposure to migration or transformation programs involving communication, collaboration, endpoint management or cloud platforms.
Key responsibilities include:
- Leading collaborative workshops with customers and stakeholders to understand business needs and shape solution outcomes
- Designing and delivering Microsoft Teams Phone, voice, collaboration and endpoint management solutions that support customer success
- Supporting workplace transformation initiatives including migration, security, governance, adoption and operational readiness activities
- Building strong, trusted relationships with customers, account teams, delivery specialists, partners and vendors to proactively manage risks and drive successful outcomes
- Using service, adoption, licensing and compliance insights to identify opportunities for improved user experience, automation, security and operational efficiency
- Contributing technical and commercial expertise to solution architecture, Statements of Work and customer proposals
Technical skills required include:
- Microsoft Voice: Teams Phone, Direct Routing, Operator Connect, Teams Rooms, Enterprise Voice, VoIP, Session Border Controllers (AudioCodes and Ribbon), IP PBX modernisation and Skype for Business migrations
- Modern Endpoint Management: Microsoft Intune, Endpoint Manager, Windows Autopilot, MDM/MAM, Windows and mobile device management, application protection, device compliance, BYOD and corporate device strategies
- Identity and Security: Microsoft Entra ID, Active Directory, Azure AD Connect, Conditional Access, MFA, PKI, SSO, federation, Microsoft Defender for Endpoint, endpoint security and Zero Trust
- Microsoft 365 and Automation: Microsoft Teams, Exchange Online, Microsoft 365, PowerShell scripting, automation, licensing optimisation and adoption reporting
Benefits include performance-related pay, access to thousands of learning programs, global presence across 22 countries, purchased annual leave scheme, additional Telstra day off, and additional 30% off Telstra products and services.