Description
As an HR Operations Specialist, you will be the first point of contact for our Associates. You will manage day-to-day HR Operations, Immigration and Global Mobility processes and continuous improvement initiatives.
Key Responsibilities:
- Providing guidance and consultation to associates, People Leaders, and HR partners on immigration requirements, work authorization, and Capital One's Global Mobility procedures
- Administering Canada’s Immigration and Global Mobility programs, which includes communicating program details and managing invoice reconciliation
- Ensuring compliance with provincial and federal laws and Capital One policies, including auditing temporary work permits and related documentation to confirm ongoing associate eligibility to work
- Partnering with internal and external stakeholders (e.g., HRBPs, Associate Relations, Legal, Immigration Consultants) on regulatory and employment liability issues as they relate to complex cases
- Proposing, developing, and implementing continuous improvements to processes and documentation for the HR Operations, Immigration, and Global Mobility portfolio, staying current on legislation to develop and maintain company policies
- Managing escalations and responding to associate inquiries in a timely manner. Supporting international associate movement (i.e., Global Transfers, Long Term Assignments, iMove) from a compliance and policy perspective
- Ensuring data accuracy across HR systems (e.g., Workday) and produce reporting on trends, risks, and compliance metrics for Monthly Business Review (MBR)
- Supporting special projects as required
Basic Qualifications:
- A minimum of 2 years of experience managing HR programs, with a primary focus on Immigration and Global Mobility
- Experience providing HR Operations services to all levels of stakeholders (Associates, People Leaders, and Senior Management)
Preferred Qualifications:
- Degree or diploma in Human Resources management or a related field
- Human Resource designation or working towards (CHRP, CHRL)
- Familiarity with supporting a multi-entity organization and ensuring compliance with federal and provincial regulatory requirements
- Strong written and verbal communication skills for effective consultation across diverse audiences
- Proficiency with Google Suite (Sheets, Slides, Forms), HRIS and case management systems (i.e. Workday and Salesforce)
- Experience working with third party vendors
The expected annual salary range for this position is $76,500 to $87,400.