Description
We are seeking a MedTech Field Service Technician to collaborate with healthcare professionals and lead technical initiatives in medical device technology. You will troubleshoot, repair, and update medical devices in hospitals, pharmacies, and other clinical settings. The current product line being supported is an automated medication dispensing system.
This is an on-call opportunity with approximately 20-25 hours per week. The role involves:
- Troubleshooting and repairing existing devices and documenting activities
- Replacing hardware parts, software updates, and calibrations
- Performing bi-annual or yearly preventative maintenance as determined by the customer
- Assisting in the installation and implementation of new devices at customer locations
- Conducting routine system checks and recording data from product tests
- Maintaining and stocking parts and tools assigned by the customer
- Being available on-call, including nights and weekends
Requirements include:
- Intermediate troubleshooting abilities in electronics, mechanics, and electromechanical systems
- Experience as a military technician, computer technician, or other complex electronics technician preferred
- Experience supporting automation equipment in a healthcare setting is beneficial
- Strong communication skills and ability to provide exceptional customer support
- Ability to lift 70 LBS and push, pull, stoop, and bend
- Ability to clear hospital vendor credentialing requirements, including proof of vaccination status
The role requires travel locally for up to 2-3 hours to support customer needs and responding to customer sites within the service ticket's Service Level Agreement. A valid driver's license and personal vehicle are necessary.
The potential base pay range for this role is $31 - $35 per hour.