Description
About the Role
We are seeking a Model Operations Lead, AI Gateway to join our team at Cloudflare. You will lead the models team that answers questions about model performance and helps customers choose the right model. You will start with model operations, which includes provider integrations, capability testing, pricing and metering, capacity, security reviews, documentation, health, and deprecations.
Responsibilities
- Build and lead the models team: Hire, coach, and grow the people who run the catalog today and build its intelligence over time.
- Run model launches end-to-end: Scope integrations, coordinate testing and evals, confirm pricing, metering, capacity, and security, and get documentation and announcements ready.
- Keep the catalog true: Make sure what we publish matches what developers actually get.
- Build model intelligence: Own the evals, capability maps, and per-task rankings behind our auto-routing profiles and model recommendations.
- Treat the catalog and intelligence as products: Have a point of view on which models belong in the catalog, which routing profiles to ship, and what market intelligence to publish.
- Run a lightweight operating cadence: Keep one source of truth for what's in flight, who owns it, what's blocked, and what ships next.
- Automate relentlessly: Turn repeatable steps into scripts, tools, and agent workflows.
Desirable Skills, Knowledge, and Experience
- People Leadership: Experience hiring, managing, and growing engineers or operators.
- Technical & Shipping Capabilities: Proven track record of taking technical launches or integrations from ambiguity to production.
- Model Ecosystem Expertise: Deep familiarity with new models, labs, and inference providers.
- Product & SRE Mindset: Data-driven product instincts to advocate for adding, modifying, or retiring catalog items.
- Agent Workflows & Detail-Oriented Execution: Daily experience building with agents.
Compensation
- Estimated annual salary of $230,000 - $317,000 for Bay Area based hires.
- Estimated annual salary of $275,000 - $303,000 for New York City, New Jersey, Washington, Washington DC, and California (excluding Bay Area) based hires.
Benefits
- Medical/Rx Insurance
- Dental Insurance
- Vision Insurance
- Flexible Spending Accounts
- Commuter Spending Accounts
- Fertility & Family Forming Benefits
- On-demand mental health support and Employee Assistance Program
- Global Travel Medical Insurance
- Short and Long Term Disability Insurance
- Life & Accident Insurance
- 401(k) Retirement Savings Plan
- Employee Stock Participation Plan
- Flexible paid time off covering vacation and sick leave
- Leave programs, including parental, pregnancy health, medical, and bereavement leave