Description
ShipMonk is seeking a strategic transportation leader to oversee its entire transportation network, including small parcel, freight (LTL and FTL), air, and ocean.
The goal is to achieve lower costs, faster delivery, and a better customer experience simultaneously.
Responsibilities:
- Develop and implement a multi-year strategy for ShipMonk's transportation network
- Design and optimize the carrier network to reduce costs and delivery times
- Build and manage a high-performing team
- Drive cross-functional initiatives to enhance supply chain efficiency
- Negotiate contracts with national and regional carriers
- Partner with Product to optimize the Virtual Carrier Network tool
- Manage carrier relationships and escalations
- Analyze carrier invoices and performance to inform strategic decisions
- Identify opportunities to improve internal and external vendor processes
Requirements:
- Strategic thinking with attention to detail
- Proven experience in building and leading strong teams
- Excellent communication and analytical skills
- Direct experience with high-volume small parcel shipping
- Understanding of carrier invoicing and surcharges
- Experience with regional carriers and multiple modes of transportation
- Ability to prioritize and lead multiple projects in a fast-paced environment
- At least 3 years in a similar senior leadership position
- At least 5 years of experience in a similar environment