Description
About the Role
As a Manager, Sales Development, SME & Growth at Airwallex, you will lead and scale a team of Sales Development Representatives (SDRs) responsible for generating and qualifying leads for the Hong Kong SME and startup sales pipeline.
Responsibilities:
- Own the day-to-day SDR operating rhythm, including hiring, onboarding, ramp plans, and 1:1s.
- Monitor pipeline quality and conversion metrics, ensuring each SDR has the necessary tools, training, and support.
- Lead, coach, and scale a team of SDRs initiating contact with potential customers through multi-channel outreach.
- Drive team performance to move high-quality leads through the funnel and secure qualified meetings.
- Train and guide SDRs on developing prospect relationships and preparing seamless hand-offs to the sales team.
- Oversee CRM activity, contact management, and pipeline accuracy.
- Strategize and test innovative outreach methods to lift conversion metrics.
- Establish and document operational best practices as the Hong Kong SDR team grows.
- Collaborate with Marketing leadership to refine targeting and align messaging.
- Partner with Account Executive leaders to optimize the handover process.
What You Bring:
- Proven leadership with 7+ years of relevant sales or business development experience, including 3+ years in a direct managerial role.
- Target-oriented with experience in managing high-volume SDR or outbound sales teams.
- Customer-focused with a passion for understanding prospect businesses.
- Process-driven with expertise in designing scalable sales development procedures.
- Team leader and collaborator with a track record of recruiting and retaining top talent.
- Master prioritizer with strong strategic judgment.
- Obsessively curious with an analytical mindset.
- Superior verbal and written communication skills.
- Deep domain interest or direct experience in fintech, SaaS, or financial services.
Benefits and Perks:
No specific benefits mentioned.