Senior Business Analyst

This is an exciting time to join Southwark Council as we embark on a significant period of growth, transformation, and innovation. As one of London's most ambitious local authorities, we are delivering a major programme of change designed to improve outcomes for residents while ensuring our services remain financially sustainable for the future.

As a Senior Business Analyst, you will play a key role in shaping and delivering complex transformation programmes, leading analytical work across a variety of change initiatives. Working alongside programme managers, service designers, delivery managers, and PMO specialists, you'll help services across the council redesign how they work, improve resident experiences, and achieve lasting outcomes.

Responsibilities:

• Lead business analysis across transformation projects.
• Work with services to understand current processes, issues and opportunities for improvement.
• Develop process maps, requirements and problem statements.
• Support the development of options, business cases and delivery plans.
• Work closely with service designers and delivery leads to shape practical solutions.
• Use data and insight to create solutions including cost efficiencies.
• Ensure changes are clearly defined and deliver measurable benefits.

Benefits:

• Competitive Salary & Pension: Rewarding your hard work with a great package.
• Growth Opportunities: Access extensive training and development, both internally and externally to progress.
• Family-friendly policies including flexible working, home working, and a local government pension scheme.

Requirements:

• Extensive experience in business analysis within complex organisations.
• Strong skills in requirements gathering, process mapping and problem analysis.
• Experience supporting transformation or improvement programmes.
• The ability to translate complex information into clear recommendations.
• Strong stakeholder engagement and facilitation skills.