Manager AI Enablement & Organizational Change

We are looking for a Manager, AI Enablement & Organizational Change to join our team. This is a hybrid role based out of our global headquarters in Santa Clara, CA (in-office Tuesday–Thursday), reporting to the Senior Manager, AI Enablement & Organizational Change in the Digital Employee Experience department.

In this strategic and highly visible role, you will drive change management across key enterprise functions, supporting the adoption of cutting-edge AI technologies and automated tools. You will act as a trusted advisor to program managers, business stakeholders, and leadership, translating complex technical transformations into clear, human-centered adoption experiences that unlock unprecedented organizational capacity.

Role Expectations

• Architect the Transformation Journey: Lead holistic, end-to-end change management strategies for high-visibility AI initiatives, including initial impact assessments, stakeholder mapping, communication, training delivery, and post-go-live support to ensure adoption
• Accelerate AI Adoption & Value: Partner with functional leaders and AI Champions to design clear adoption pathways for emerging generative AI tools, custom agents, and automated workflows to ensure technologies are fully embedded and sustained
• Mitigate Change Saturation: Proactively identify, sequence, and manage change impacts to prevent stakeholder fatigue and ensure high-priority rollouts land successfully
• Design High-Impact Enablement & Upskilling: Co-create and deploy comprehensive learning curricula, train-the-trainer frameworks, and self-service job aids that rapidly elevate digital fluency and empower global super-users
• Deliver Narratives & Measure Success: Build compelling, employee-facing communication plans across digital platforms while establishing feedback loops, pulse surveys, and qualitative KPIs to measure training effectiveness and diagnose resistance

Who You Are (Success Profile)

• High-trust collaborator who is deeply ambitious for the team, embracing ongoing feedback, candor, and mutual respect to build deep organizational trust.
• Dedicated learner with a true growth mindset, who actively seeks development opportunities and feedback to continuously improve and deliver purposeful impact.
• Positive force who tackles complex organizational challenges with contagious energy, constructive spirit, and a solution-oriented mindset that inspires others.
• Champion of simplicity who excels at translating complex technical transformations and user needs into clear, actionable, and highly focused enablement plans.
• Scaled thinker who connects daily change initiatives to the broader global mission, building sustainable enablement solutions designed to support a high-growth organization.

What We're Looking for (Minimum Qualifications)

• Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving
• 6+ years of experience in organizational change management, digital transformation, technology enablement, or related fields, with 3+ years leading change on large-scale, cross-functional programs
• Proven track record of designing, building, and deploying change management methodologies, toolkits, and communication plans from the ground up
• Deep experience developing and facilitating global sales or technical training curricula, utilizing functional change champions to scale technology adoption
• Outstanding relationship-building skills with a history of advising senior leaders and coordinating across complex matrixed teams

What Will Make You Stand Out (Preferred Qualifications)

• Proven track record of driving AI adoption and organizational enablement, leveraging custom AI agents, workflow automation, and enterprise AI platforms to deliver measurable operational efficiency and boost productivity
• Change management certification (e.g., Prosci, CCMP) or equivalent practical methodology experience, with a solid understanding of project lifecycle governance and portfolio management
• Direct experience supporting change, training, or enablement within Go-To-Market (GTM) or Software Engineering divisions, with an understanding of modern sales methodologies, pipeline operations, or software development lifecycles

Benefits

• Various health plans
• Time off plans for vacation and sick time
• Parental leave options
• Retirement options
• Education reimbursement
• In-office perks, and more!