Description
Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you’ll play a vital frontline role in delivering style advice and five-star service.
We’re looking for passionate, fashion-forward individuals who are ready to drive sales, grow our share in the style space, and help customers discover our most on-trend and fashionable products.
Your responsibilities will include:
- Providing excellent customer service
- Utilising our digital tools, such as the Sparks App and in-store devices, to enhance the customer experience
- Maintaining high standards of efficiency and effectiveness, even in a high-pressure environment
- Working as part of a team to create a positive store environment
- Adapting to different challenges and priorities as needed
The work pattern for this role is:
- Sunday: 06:00-14:00
- Monday: 06:00-14:00
- Thursday: 10:00-18:00
- Friday: 14:00-22:00
Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.
M&S aims to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers.