Description
Thomson Reuters Court Management Solutions (TRCMS) is seeking a highly motivated, energetic, and business-savvy Business Applications Consultant Manager to lead, coach, and develop a team of Business Applications Consultants and System Configuration experts.
In this role, you will provide leadership and oversight for the successful delivery of C-Track solutions across both implementation and service delivery engagements. You will be responsible for developing team capabilities, promoting best practices and standardization, improving delivery efficiency, and ensuring the consistent delivery of high-quality solutions that meet client needs and business objectives.
Key Responsibilities:
- Lead, mentor, and develop a team of Business Applications Consultants and System Configuration experts.
- Drive continuous improvement initiatives that reduce implementation time and cost through standardized processes, best practices, and knowledge sharing.
- Conduct configuration review sessions to ensure consistent delivery of high-quality solutions that align with client requirements and product capabilities.
- Serve as the lead C-Track product and solutions expert for clients and internal teams, advocating a product-first approach.
- Lead and guide Business Applications Consultants in requirements gathering, business analysis, business process modeling, and solution design activities.
- Organize, review, and oversee business analysis deliverables, including requirements, design documents, test specifications, and project artifacts.
- Partner with Engagement Managers to prioritize work, allocate resources, and ensure projects are delivered on time, within scope, and with high quality.
- Foster collaboration, mentorship, and professional development to strengthen team capabilities and support career growth.
- Oversee customer testing and validation activities with Quality Assurance teams to ensure solution quality and successful client outcomes.
- Provide leadership for data analysis, migration, and mapping activities to ensure consistency, accuracy, and adherence to implementation standards.
- Support hiring, onboarding, workforce planning, and team growth initiatives to build a scalable consulting organization.
- Travel may be required (approximately 5-20%) to support project activities, training, and go-live events.
Required Qualifications:
- Passion for learning new technologies and adapting to changing business needs.
- Experience leading, mentoring, and developing high-performing teams.
- Experience with the C-Track product suite strongly preferred.
- Excellent communication and presentation skills with the ability to explain complex concepts clearly.
- Strong analytical, organizational, and problem-solving abilities.
- Ability to build relationships and collaborate effectively across teams and stakeholders.
- Experience managing competing priorities while ensuring high-quality, on-time delivery.
- Proven ability to drive process improvements, standardization, and operational efficiency.
- Experience guiding business analysis, solution design, and client engagement activities.
- Experience with or understanding of judicial/court processes a plus.
- Strong understanding of software implementation and business process analysis.
- Bachelor's Degree in a related field required.
- 7+ years of relevant work experience required.
- Ability to work effectively with executives, managers, subject matter experts, and clients to drive consensus.
What's in it For You?:
- Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset.
- Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions.
- Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
- Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more.
- Social Impact: Make an impact in your community with our Social Impact Institute.
- Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency.