Description
Operate in a fast-paced environment where you will be responsible for driving multiple customer opportunities in parallel and preparing compelling proposals with technical solutions design, engagement & execution approach, timelines, and estimates.
Lead deep discovery sessions with clients to understand their key business needs, implementation use cases, and technical requirements. Communicate confidently and pro-actively with customers and internal stakeholders throughout the pre-sales cycle.
This role bridges business strategy and technical implementation, ensuring scalable, secure, and high-performing marketing orchestration solutions that drive personalization, engagement, and measurable business outcomes.
Excellent customer-facing skills with experience presenting to and achieving consensus from senior executives (managers, directors, VPs, CMOs, and CXOs).
Technology focus: Campaign solutions - Adobe Campaign standard / classic v7, v8 & Adobe Journey Optimizer (AJO). Experience in selling campaign implementations, replatforming, and campaign operations.
Responsibilities:
- Design end-to-end campaign and journey orchestration solutions across email, SMS, push, web, in-app, paid media, and offline channels.
- Architect scalable data models, segmentation frameworks, and personalization strategies.
- Define real-time and batch data ingestion patterns (CDP, CRM, ERP, data lake, streaming).
- Ensure proper data governance, privacy compliance (GDPR, CCPA), and consent handling.
- Ensure solution scalability for high volumes.
- Configure journeys, workflows, triggers, event-based campaigns, and decisioning logic.
- Architect integrations with CRM systems (Salesforce, Microsoft Dynamics, etc.), CDPs (AEP, Tealium, Segment, etc.), data warehouses/lakes, APIs, and streaming systems.
- Offer Decisioning, Identity Service management, XDM Understanding, and real-time event configuration.
- Define email and mobile channel best practices.
- Ensure sender reputation management and deliverability optimization.
- Architect suppression logic, frequency caps, and contact policies.
Benefits:
- Comprehensive benefits programs
- Focus on people, purpose, and community
- Adobe for All
- Opportunities for growth and development