Description
We are seeking a TMO Lead to join our Consumer Goods, Retail & Logistics practice. As a TMO Lead, you will be responsible for leading the Transformation Management Office for a global luxury retail POS transformation. This involves owning the program operating model and governance, running the Quality Control Tower, leading standard-first governance, and tracking benefits and value.
Responsibilities:
- Own the program operating model and governance
- Run the Quality Control Tower
- Lead standard-first governance with the Design Authority
- Own market onboarding and business readiness
- Lead the change management and adoption plan
- Track benefits and value
- Define the transition model to Run
- Run the lessons-learned loop
Requirements:
- Broad business skill set including stakeholder management and problem-solving
- Experience building and growing the right-skilled team
- Excellent interpersonal skills and strong written and verbal communication skills in English
- Proficiency in transformation office, operating model, and change management practices
- Understanding of quality engineering and SDLC governance
- Knowledge of retail operations and boutique processes
- Experience governing multi-vendor ecosystems
Benefits:
- Industry-leading compensation and benefits
- Top training and development opportunities
- Opportunity to work with market-leading brands across sectors