Description
Product Management at Capital One is a vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology.
The US Card Recoveries team is seeking a product manager to help deliver the next generation of the Recoveries platform, which is the foundation of their $3 billion Recoveries business. Your work on this platform will help accelerate new product launches, increase recovery rates, and change the trajectory of customers' path back to credit.
In this role, you'll focus on modernizing existing processes, leveraging automation to deliver increased efficiency and improved performance. You'll partner with cross-functional groups to define the destination-state architecture and experience for internal customers, while ensuring this modernization is rolled out in a well-managed way.
You'll learn the essentials of being a product manager and grow in four key areas:
- Human Centered: collaborating with tech teams to build comprehensive acceptance criteria, identifying and elevating any need for additional research to define future feature design
- Business Focused: demonstrating a growth mindset, using hypothesis-driven assessment of data to ensure products deliver on real business needs
- Technology Driven: working autonomously in an agile environment, conducting research and developing features that utilize new and evolving technology
- Transformational Leadership: harnessing a network of trusted relationships among tech teams, designers, key internal stakeholders, and partner teams
We want you if you are:
- Intellectually Curious: asking why, exploring, and seeking new challenges
- Communicator & Influencer: communicating complex ideas clearly, rallying associates to work with you
- Do-er: biased toward action, trying things, and staying focused on goals
- Passionate & Customer Focus: caring about growing others, bringing them together around what's possible, and connecting with customers to understand their needs
- Learner: having an appetite to learn new things, exhibiting humbleness when asking for help
- Team Player: enjoying working with diverse people, driving the team toward a common goal
Basic Qualifications:
- Bachelor's degree or military experience
- At least 1 year of product management experience or 1 year of experience in product design, agile delivery, business analysis, data science, or software engineering
Preferred Qualifications:
- Bachelor's degree in computer science or engineering
- 1+ years translating business strategy or analysis into consumer-facing digital products
- 1+ years of experience working on core product platforms powering digital experiences
- 1+ years working with cross-functional teams as a product owner in an agile development process
The minimum and maximum full-time annual salaries for this role are: McLean, VA: $111,200 - $126,900 New York, NY: $121,300 - $138,400 Richmond, VA: $101,100 - $115,400
This role is also eligible to earn performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.