Medical Receptionist-PT-Ear Nose Throat

We are seeking a Medical Receptionist to join our ENT clinic team in South Ogden, Utah. As a Medical Receptionist, you will be the first point of contact for our patients, and you will play a vital role in ensuring a positive experience.

Responsibilities:

• Greet each patient with a friendly welcome
• Maintain an efficient workflow at the reception desk
• Professionally answer phone calls and take messages
• Learn and use multiple systems to schedule, reschedule, and check-in patients for appointments
• Collect and apply copays and balances
• Update patient demographics
• Verify insurance and eligibility
• Send pre-registration to patients
• Balance the end-of-day reports
• Keep lobby and reception area tidy

Qualifications:

• Positive attitude and strong communication skills
• Excellent customer service and computer skills
• Ability to work well with people and have outstanding interpersonal skills
• Excellent telephone etiquette
• Ability to multitask in a fast-paced environment
• Organized with good time management skills
• Professionalism in dress and language
• Punctuality and reliability are imperative
• Self-starter who can work independently and as part of a team
• Medical office experience is a plus but not required

Hours: 20-25 hours weekly