Description
We are seeking an Assistant Vice President - Journey Excellence and Transformation to collaborate with stakeholders and use data and MI to identify process optimisation opportunities for capacity creation in relevant business areas.
Accountabilities
- Development and implementation of strategies to improve the efficiency and effectiveness of banking operations, using data led insights.
- Participation in projects and initiatives to improve performance & optimisation efficiency and effectiveness.
- Development of reports and presentations on performance & optimisation and communicate findings to internal senior stakeholders.
- Identification of industry trends and developments, and collaboration with stakeholders across the bank to provide recommendations for change and improvement within performance and optimisation processes.
- Development and implementation of analytics and reporting performance & optimisation to mitigate risks and maintain efficient operations.
- Identification of capacity creation in operations using data and Management Information.
Assistant Vice President Expectations
- To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness.
- Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function.
- If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard.
Governance & Portfolio Management
- Establish and maintain governance frameworks, standards and controls across the Business Banking Transformation portfolio.
- Manage governance forums, steering committees and executive review meetings, ensuring effective decision-making and escalation processes.
- Define and maintain portfolio governance calendars, meeting cadence, terms of reference and reporting standards.
Reporting & Business Insight
- Lead the production of executive-level reporting packs for Transformation Leadership, Business Banking Executive teams and senior governance forums.
- Develop and maintain portfolio dashboards and performance reporting using Power BI, Excel and other reporting tools.
Risk, Issue & Dependency Management
- Oversee portfolio-level risk, issue, assumption and dependency management processes.
- Drive effective escalation and mitigation planning for critical delivery risks.
Stakeholder Management
- Build strong working relationships across Business Banking, Operations, Risk, Finance, Technology and Change functions.
- Act as a trusted advisor to Transformation Leadership on governance, reporting and portfolio performance matters.
Continuous Improvement
- Drive PMO maturity and governance excellence across the transformation portfolio.
- Identify opportunities to automate reporting and improve data quality through enhanced tools, processes and analytics.
Essential Skills & Experience
- Significant experience within PMO, Governance, Portfolio Management or Transformation functions in a complex financial services environment.
- Experience supporting large-scale transformation, strategic change or operational improvement programmes.
- Demonstrable experience preparing executive-level reporting and governance materials.
- Strong understanding of portfolio management, programme governance and change delivery frameworks.
Technical & Analytical Skills
- Advanced proficiency in Microsoft Excel, PowerPoint and Power BI.
- Strong analytical capabilities with experience interpreting complex data and translating findings into actionable insights.
Leadership & Stakeholder Skills
- Excellent communication and presentation skills with the ability to engage senior stakeholders.
- Ability to challenge constructively and influence decision-making at all levels.