Description
We are seeking a Customer Consultant to join our team at Postbank Filialvertrieb AG. As a Customer Consultant, you will be responsible for providing demand-oriented advice on our comprehensive range of financial products.
Your tasks will include:
- Providing independent advice to customers on financial products
- Building sustainable customer relationships through personal conversations and telephone contact
- Taking responsibility for customer care in your branch
- Working closely and trustfully with your branch team
- Organising your working day independently and being a competent contact person for customers on financial matters
To be successful in this role, you will need:
- Sales talent with a passion for working with people from diverse backgrounds
- A successful commercial apprenticeship, ideally as a bank clerk, or several years of professional experience, preferably in customer consulting or sales
- Excellent communication skills and a high level of service competence
- Ability to work in a fast-paced environment and adapt to changing conditions
- Strong interest in financial topics and economic connections
In return, we offer:
- A secure, permanent, and responsible job in a motivated and helpful team
- A good salary, Christmas and holiday pay, and an attractive performance-related remuneration
- A 38.5-hour week for a balanced work-life balance
- Opportunities for career advancement and varied development opportunities
- A family-friendly personnel policy, certified by berufundfamilie gGmbH
We also offer a wide range of benefits, including:
- Emotional well-being: offers such as counselling in difficult life situations and mental health promotion
- Physical fitness: offers such as comprehensive check-up examinations, vaccination offers, and healthy lifestyle advice
- Social networking: support through pme family service, fitness centre job, flexible working time models, and a culture of diversity, equal opportunities, and participation
- Financial security: offers such as contribution plans for old-age provision, bank services for employees, company bicycle, or Germany ticket