Description
Join M&S as a Customer Assistant in our Food section, where you'll provide exceptional customer service, work effectively under pressure, and drive sales growth.
As a Christmas Customer Assistant, you will work varied shifts including early mornings, evenings, and weekends. You will be responsible for:
- Delivering outstanding customer service, ensuring customers feel valued and supported
- Maintaining a high level of product knowledge, making recommendations and driving sales
- Utilising digital tools, such as Sparks and in-store devices, to enhance the customer experience
- Adapting to changing demands, working flexibly across various areas of the store
- Contributing to a positive, high-energy team environment
In this role, you will have the opportunity to make a significant impact on customer satisfaction and drive sales growth. You will be a key member of our retail team, working collaboratively to achieve business objectives.
M&S is committed to being an inclusive organisation, valued and respected by colleagues, customers, and suppliers. We offer a range of benefits, including flexible working arrangements.
Work Pattern: Monday: 18:00 - 22:00 Friday: 18:00 - 22:00 Saturday: 06:00 - 10:00
Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.