Description
Join M&S as a Customer Assistant in our Food section at Stevenage Retail Park. As a frontline team member, you'll provide exceptional customer service, work effectively under pressure, and drive sales growth.
Job Details:
- Part-time role with varying shifts, including early mornings
- Work pattern: Sun, Tues, Thurs, Sat (05:00-13:00)
- Potential to work up to full-time hours during peak periods (weeks commencing 13th and 20th December)
- £3.00 per hour unsocial premium for hours worked between 22:00-06:00
Responsibilities:
- Deliver outstanding customer service, ensuring customers feel valued
- Confidently recommend and sell M&S Food products
- Utilise digital tools, such as the Sparks App and in-store devices, to enhance the customer experience
- Contribute to a positive team environment, supporting colleagues to achieve sales goals
- Adapt to changing demands, working across various areas of the store
Requirements:
- Digital confidence and ability to use in-store technology
- Strong communication and interpersonal skills
- Resilience and commitment to delivering exceptional service in a fast-paced environment
- Ability to work flexibly, including early mornings and peak periods
Benefits:
- Competitive hourly rate
- Unsocial hours premium
- Opportunities for career development and growth within the company