Description
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword , it’s a way of life.
About the Role
Salesforce is hiring Forward Deployed Engineers , experienced Technical Builders who design, build, and deploy agentic AI solutions directly inside enterprise customer environments. You will work as part of a delivery team, partnering closely with a Deployment Strategist to co-build solutions that go live in production environments from day one.
Responsibilities
- Develop AI agents and experiences that take real actions for real organisations.
- Design agent intelligence: prompts, reasoning, tool calls, and integration with customer systems, leveraging our Agentic AI platform and current LLM techniques.
- Own technical components end-to-end: from architecture choice to deployed, validated, and observable in production.
- Build and integrate data pipelines on Salesforce Data 360, Snowflake, Databricks, and customer data platforms.
- Build and maintain agent performance dashboards and customer KPI reporting to track deployment health and business outcomes.
- Contribute to proofs-of-concept and MVPs that move from sketch to deployable in days, not months.
- Co-build alongside customers and partners, sharing best practices and enablement as you go.
- Surface platform gaps, edge cases, and field insights to senior Engineers and the product team.
- Partner with the Deployment Strategist in your pod to translate customer business challenges into agentic solutions that actually ship.
Requirements
- You have 3+ years of software engineering or technical delivery experience, with at least one production system you'd be proud to walk us through.
- You have a degree in Computer Science or a related field.
- You have prior customer-facing technical delivery experience.
- You’re fluent in at least one of Python, JavaScript/TypeScript, Java, or Apex.
- You’ve been hands-on with LLMs and prompt engineering.
- You understand data modeling, APIs, and integration patterns deeply enough to design them.
- You can hold your own in a room with sales teams and customer architects.
- You ship quality code and evaluate AI outputs with engineering rigor.
- You actively tinker with the evolving AI/data landscape.
- You thrive in the group chat that's building something, not just talking about it.
- You’re excited to travel ~25% of the time, working directly alongside customers.
- You are an English and Polish speaker.
Nice-to-Haves
- Salesforce platform experience or certifications.
- Familiarity with agent frameworks and orchestration patterns.
- Hands-on with cloud data platforms.