Description
As an audio/video interpreter for Lao/Loatian in LSA's network of Independently Contracted Interpreters, you are responsible for handling audio and video calls on demand and facilitating language communication for the Limited English Proficient (LEP) community in a variety of settings.
Responsibilities:
- Provide effective audio and video interpreting through a web-based platform
- Answer inbound calls in a timely manner
- Provide superior customer service
- Adhere to Code of Professional Conduct, including maintaining strict standards of confidentiality
- Adhere to all policies and procedures, including professional interpretation protocols and industry-specific best practices
Qualifications/Experience:
- Full fluency in both English and Lao/Loatian
- Technology proficient (web-based platforms, email, Microsoft Word)
- An interpreting space that is quiet, secure, and free from outside noises
- 1+ years of professional interpreting experience preferred
- Industry-specific certifications/trainings preferred (CMI, CCHI, etc.)