Description
We're looking for a dynamic and strategic Group & Programs Manager to join our team and play a pivotal role in driving the success of one of Aviva's largest global partnerships.
The Opportunity In this high-impact role, you will lead sales performance, strengthen key partner relationships, and champion strategic initiatives that fuel profitable growth across Group and Specialty Programs.
Responsibilities
Sales and Revenue Growth
- Lead ongoing performance management for sales and portfolio, serving as the partnership owner for Group and Programs Portfolios
- Deliver and monitor sales plans and growth targets for Group and assigned Programs
- Collaborate with Sales Teams to identify and unlock new business development opportunities that drive growth and retention
Account and Relationship Management
- Act as the primary point of contact for all Group and Program relationships
- Proactively prevent and reduce escalations through root cause analysis and continuous process improvements
- Work alongside our Partner to deliver innovative solutions to address business challenges, strengthening the partnership and driving mutual success
Strategic Initiatives and Planning
- Support the development, planning, and execution of Group and Programs strategic plans and BAU deliverables, with a focus on sales growth, volume expansion, and enhanced customer experience through clear value propositions
- Partner with Digital Quote & Buy and Service teams to ensure continuous improvement and delivery of digital OKRs, driving increased Group digital sales results
- Collaborate across internal and external sales and service channels to align Group and Programs value propositions with Partner's brand and strategic objectives
Requirements
- A college, university degree in related fields
- CIP, FCIP, ACIP designation is preferred
- 5+ years related experience within the property and casualty insurance industry, including exposure to sales and servicing environment or relevant account and relationship management experience
- Strong oral and written communication skills and effective presentation techniques
- Advanced Experience with PowerPoint, Excel and Salesforce is preferred
- Strong analytical and decision-making capabilities
- A high performance, results orientated, great teammate work ethic
- The ability to get things done effectively at pace
- Excellent relationship skills
- Strong networking capabilities
- Very strong business management (business plans, metrics, understands business drivers) capabilities
- Negotiation skills
- Strategic problem solver
Benefits
- The salary band for this position ranges from $85,000 to $120,000
- Compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities
- Hybrid flexible work model
- Outstanding career development opportunities
- We'll support your professional development education
- Competitive vacation package with the option to purchase 5 extra days off per year
- Employee-driven programs focused on gender, LGBTQ+, origins, diversity, and inclusion
- Corporate wellness programs to support our employees' physical and mental health