Description
Shape the future of one of the UK's most iconic brands and accelerate M&S's international franchise growth.
As a Regional Partnerships Manager, you will lead and inspire a team of Franchise Partner Managers, turning local customer and market insight into action, and building ambitious partnerships that unlock sustainable growth.
Your key accountabilities will include:
- Working with the in-market merchandising team and Clothing & Home and Food BU teams to achieve an optimum product assortment across all selling channels
- Growing the Online business through new flagships, marketplaces, and developing existing ones, plus omnichannel activity in store
- Actively listening to partner feedback/requirements and co-ordinating with central / Online/Food, Clothing and Home BU functions to help establish appropriate and cost-effective support/actions for partners
- Providing robust and rigorous operational focus to the team, looking for ways to continually improve delivery through the transfer of best practice to and between Franchisees to ensure they run efficiently and in line with brand operating standards
- Reviewing, shaping, and updating franchise agreements which deliver brand and commercial growth and success; shaping successful partnership relationships and defining clear performance targets and brand requirements
You will need to have:
- Strong commercial acumen and proven track record in driving sales and maximising profit
- Entrepreneurial mindset to identify and influence commercial opportunities and act on them
- Retail experience - Stores and Online
- Highly skilled at relationship building and influencing key stakeholders at senior levels within M&S and externally
- Experience in managing global to local business relationships
M&S is committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best.