Description
We are seeking a Customer Consultant to join our team at Postbank Filialvertrieb AG in Köln. As a Customer Consultant, you will provide tailored advice to our customers on a wide range of financial products.
Your Responsibilities:
- Provide customer-centric advice on our comprehensive range of financial products
- Build sustainable customer relationships through face-to-face conversations and telephone contact
- Take responsibility for caring for customers in your branch
- Collaborate closely and trustfully with your branch team
- Organize your workday independently and be a competent contact person for your customers on all financial matters
Your Profile:
- Sales talent with a passion for working with people from diverse backgrounds
- Successful commercial training - ideally as a bank clerk - or several years of professional experience, preferably in customer consulting or sales
- Lateral entrants with a passion for working with people are welcome
- High service competence and resilience in everyday work, as well as openness to rapidly changing framework conditions
- Strong interest in financial topics and economic interrelationships
Your Benefits:
- A secure, permanent, and responsible job in a motivated and helpful team
- Good salary, Christmas and holiday pay, and attractive performance-related remuneration
- Our collective bargaining agreement offers you a 38.5-hour week for a balanced work-life balance
- Part-time employment is possible by agreement
- We offer clear career paths and diverse development opportunities - for example, as a specialist or manager
Additional Benefits:
- Emotional well-being: offers such as counseling in difficult life situations and mental health promotion
- Physical fitness: offers such as comprehensive check-up examinations, vaccination offers, and healthy lifestyle counseling
- Social networking: support through the pme family service, fitness center job, flexible working time models, and a comprehensive culture of diversity, equal opportunities, and participation
- Financial security: offers such as contribution plans for old-age provision, bank services for employees, company bicycle, or Germany ticket