Description
Join M&S as a Christmas Customer Assistant in Hereford, where you'll be at the frontline of the UK's fastest growing retailer. Various work patterns are available, to be discussed at interview. Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.
As a Customer Assistant, you'll provide five-star service, deliver style advice, recommend and sell new products, and enhance the customer experience using digital tools like the Sparks App and in-store devices. You'll work in a high-pressure environment, stay sharp, fast, and focused during busy periods, and contribute to a positive team environment.
Key responsibilities include:
- Delivering exceptional customer service
- Providing style advice and product recommendations
- Utilising digital tools to enhance the customer experience
- Working flexibly across various areas of the store
- Contributing to a positive team environment
M&S aims to be an inclusive organisation, trusted and admired by colleagues, customers, and suppliers. They offer smart/flexible working options.