Description
We are seeking a Customer Assistant to join our team at Sainsbury's Supermarkets Ltd in Kendal, Cumbria. As a Customer Assistant, you will be responsible for providing excellent customer service, supporting customers with their queries, and ensuring that the store is presented in a clean and tidy manner.
Job Responsibilities:
- Provide exceptional customer service, making customers feel valued and supported
- Assist with various tasks such as filling shelves, picking orders, serving customers, and selling products
- Use digital tools to enhance customer experience and perform job tasks efficiently
- Help organize and move stock, maintain shelf tidiness, and ensure a safe working environment
- Develop product knowledge to make informed recommendations to customers
Requirements:
- Friendly and welcoming demeanor with a genuine enthusiasm for helping customers
- Ability to work in a fast-paced, physical environment with high energy levels
- Team player with a willingness to support colleagues and take on new challenges
- Flexibility to work across the store and adapt to changing situations
- Openness to learning and using new digital tools and technology
- Attention to detail and commitment to maintaining a clean and tidy workspace
Benefits:
- Discount card offering 10% off at Sainsbury's, Argos, Tu, and Habitat, increasing to 15% discount at Sainsbury's every Friday and Saturday
- Holiday entitlement based on hours worked
- Enhanced Family Leave policies, including maternity, paternity, and adoption support
- Pension and life cover, with company matching of 4-7.5% of pension contributions and up to 6x life cover
- Sainsbury's share schemes, allowing employees to buy shares at discounted prices
- Various retail savings, including discounts on eating out, holidays, and at other retailers
- Physical wellbeing programs, such as cycle-to-work schemes, bike rentals, and reduced-price gym access
- Mental wellbeing support, including 24/7 access to Employee Assistance Programs and online wellbeing platforms
- Financial support options, including interest-free season ticket loans, pay advances, and affordable loans