Description
The Systems Specialist is responsible for supporting, maintaining, and improving the organisation's IT systems and infrastructure.
This role focuses on system administration, troubleshooting, and user support, ensuring that servers, applications, and related technologies are secure, stable, and performing optimally.
The Systems Specialist works closely with help desk staff, engineers, and business stakeholders to resolve issues, implement changes, and support ongoing projects.
Key Responsibilities
- System Administration & Maintenance: Monitor, manage, and maintain servers, operating systems, and key applications.
- User Support & Troubleshooting: Provide advanced technical support for escalated issues from help desk/Tier 1 teams.
- Implementation & Configuration: Install, configure, and deploy new systems, applications, and tools.
- Security & Compliance: Ensure systems adhere to security best practices and organisational policies.
- Monitoring & Reporting: Use monitoring tools to track system performance, availability, and capacity.
- Collaboration & Process Improvement: Collaborate with IT teams on cross-functional initiatives and projects.
Requirements
- 8+ years of related experience
- Experience with Windows and/or Linux server administration
- Familiarity with Active Directory, group policies, and identity/access management
- Experience with virtualization platforms and/or cloud services
- Strong troubleshooting skills across OS, applications, and basic networking
- Knowledge of backup/restore solutions and disaster recovery concepts
- Understanding security best practices and patch management
Preferred Skills
- Experience with scripting/automation
- Familiarity with monitoring tools
- Hands-on work with storage systems, DNS/DHCP, and other core infrastructure services
- Exposure to ITIL practices and ticketing systems
Benefits
- 401K with company match
- Comprehensive health and wellness packages
- Internal mobility team dedicated to helping you own your career
- Professional growth opportunities including paid education and certifications
- Cutting-edge technology you can learn from