Grafana Labs is seeking a Senior Solutions Engineer to join their Enterprise Solutions Engineering team.

The Enterprise SE team enables Grafana Labs worldwide growth by educating potential and existing customers to ensure they are happy and successful.

Responsibilities:

Join as an early member of a high growth team working together to solve technical and customer problems the right way
Partner with the Sales team to articulate the overall Grafana value proposition, vision, and strategy to customers
Own the technical engagement with customers and help to close high-velocity opportunities through advanced competitive knowledge, technical skill, and credibility
Deliver product and technical presentations to potential and existing customers
Proactively communicate with customers and internal teams to provide a feedback loop on our products and the competitive landscape
Drive product conversations based on need and problems learned during customer interactions
Work with the team to enhance documentation, write blog posts, record videos, contribute knowledge base articles, and create other public and internal enablement material

Requirements:

Ideally located on the West Coast
5+ years of technical pre-sales experience, ideally with Open Source technologies, or in the Metrics/Monitoring space
Strong judgment, collaboration, and leadership skills
First-class written and oral communication skills
Ability to work and collaborate with an international team
Technical mindset and a desire to grow technically

Compensation & Rewards:

Why You'll Thrive at Grafana Labs:

Senior Solutions Engineer, Acquisition | West Coast | Remote

Skills