Description
Visa is seeking a Manager, Product Management to support the evolution and operational excellence of Visa's Program Enrollment ecosystem supporting Stablecoin, Crypto, and Cross-Border Issuance programs.
This role sits at the intersection of product strategy, risk management, operations, compliance, and client enablement. The successful candidate will own the end-to-end product experience for program assessment & onboarding processes, ensuring that innovative payment solutions can scale globally while maintaining alignment with Visa rules, AML requirements, regulatory expectations, and operational standards.
Key Responsibilities:
- Program Review & Governance:
- Lead reviews of Program Enrollments for Stablecoin, Crypto, and Cross-Border Issuance programs.
- Assess program structures, funding models, operating models, customer journeys, and partner ecosystems.
- Evaluate program documentation including program descriptions and value propositions; transaction flows and flow-of-funds diagrams; AML, sanctions, KYC, and transaction monitoring frameworks; third-party agent and partner relationships; and cross-border issuance structures and country expansion plans.
- Product & Process Innovation:
- Help define and execute the product roadmap for program modernization and operational transformation initiatives.
- Identify opportunities to simplify client onboarding, leveraging AI to improve submission quality, and reduce review cycle times.
- Develop scalable review frameworks, approval workflows, and automation opportunities.
- Drive improvements to submission tools, operational processes, client guidance, and review methodologies.
- Analyze review data and operational metrics to identify bottlenecks and improve overall program throughput.
- Stakeholder Management:
- Serve as a key point of coordination between Product, Risk, Compliance, Legal, Regional Product, Account Executives, and Operations teams.
- Develop executive-level communications, reporting, and recommendations.
- Create client-facing guidance, best practices, and educational materials to improve submission quality and client experience.
- Influence cross-functional stakeholders to drive alignment on strategic priorities and operational improvements.
Qualifications:
- Basic Qualifications:
- 5 or more years of relevant work experience with a Bachelor's Degree or at least 2 years of work experience with an Advanced Degree (e.g., Master's, MBA, JD, MD) or 0 years of work experience with a PhD.
- Preferred Qualifications:
- 6 or more years of work experience with a Bachelor's Degree or 4 or more years of relevant experience with an Advanced Degree (e.g., Master's, MBA, JD, MD) or up to 3 years of relevant experience with a PhD.
- Bachelor’s degree in Business, Economics, Finance, or related field.
- 5+ years’ experience in product management, payments, credit products, or financial services.
- Strong understanding of consumer credit products, payment technology, and emerging fintech solutions. Experience with Stablecoin products preferred.
- Technical fluency and ability to translate complex requirements into actionable product features.
- Demonstrated ability to work in a matrixed, global organization with cross-functional teams.
- Strong analytical skills and business acumen, with experience in performance tracking and reporting.
- Excellent communication skills, with ability to engage stakeholders at all levels.
- Proficiency in using AI tools and AI-enabled workflows to analyze information, improve productivity, and support product and process decision-making.
- Proficiency in Excel and PowerPoint.
- Strong multi-tasking skills and ability to adapt.
- Experience in P&L management or financial performance measurement is a plus.
Benefits:
- Medical, Dental, Vision
- 401(k)
- FSA/HSA
- Life Insurance
- Paid Time Off
- Wellness Program