Description
Join a collaborative marketing team at Cisco responsible for orchestrating integrated marketing activities across channels, disciplines, and global and regional priorities.
As a Marketing Operations Coordinator, you will help coordinate, track, and measure marketing activities across the customer journey.
Responsibilities:
- Track campaign activities: plan, monitor, and report on activities from kickoff to completion, and flag risks or slipping milestones early.
- Coordinate cross-channel execution: work with channel owners, partner teams, and agencies to ensure activities launch in the right order and on time.
- Run intake: review new marketing requests, check they are complete and scoped, and route them to the right team before work starts.
- Support performance reporting: pull results across customer touch points, spot what's working and what isn't, and suggest improvements.
- Maintain workflows and templates: document and update the templates, checklists, and standards the team uses.
- Automate and improve how we work: use AI tools and automation to remove manual steps in tracking, reporting, and intake.
Minimum Qualifications:
- A Master's degree with 0 years of work experience; or
- A Bachelor's degree with 2 years of work experience; or
- An educational or workforce development program with 3 years of work experience; or
- A High school diploma with 4 years of work experience.
- Qualifying education and work experience should be in marketing operations, campaign management, integrated marketing, project or program management, or a related field.
- Experience coordinating multiple tasks or projects with deadlines.
- Comfortable working with data and reports to monitor results and spot trends.
- Strong organization, problem-solving, and clear written and verbal communication.
Preferred Qualifications:
- Exposure to integrated or multi-channel marketing campaigns.
- Familiarity with campaign performance measurement and customer touch points.
- Familiarity with marketing automation or work management tools.
- Hands-on experience using AI tools to automate work and boost productivity.
- Experience working with global or regional teams, or external agencies.
- A builder's mindset: looking for repetitive work and finding ways to automate it.
Benefits:
- Medical, dental, and vision insurance.
- 401(k) plan with a Cisco matching contribution.
- Paid parental leave.
- Short and long-term disability coverage.
- Basic life insurance.
- Paid time away.
- Optional 10 paid days per full calendar year to volunteer.
Salary Range: $77,300.00 - $97,900.00