Description
The Director, Payroll and Time lead a group of related HR Products (i.e. Payroll and Time & Attendance Systems including Workday, SAP and others) within the HR Digital & Tech Domain, ensuring they deliver measurable value, support business processes, and are continuously improved.
Key Responsibilities:
- Translate functional strategies into actionable product roadmaps and delivery priorities across Payroll & Time-related group of Products.
- Provide direction and coaching to Product Owners, ensuring requirements are well-defined, business cases for investment are robust, backlogs are prioritised to support business goals, architectural guidance, compliance needs, data-driven decisions, FinOps considerations, and domain ecosystem dependencies through cross-functional partnering.
- Partner with business stakeholders to understand pain points, process challenges, and improvement needs, shaping product enhancements and technology-enabled opportunities.
- Partner with HR function and AI function to define, delivery and embed the use of agentic to simplify and improve the payroll processes.
- Oversee delivery execution across the People Services product group, ensuring the quality, usability, stability, and supportability of released features and services.
- Promote agile and iterative delivery practices, supporting incremental value release, transparency of priorities, and improved collaboration with business users.
- Act as the escalation point for critical product performance, delivery issues, and dependency conflicts, addressing risks and facilitating decisions.
- Champion the adoption of user-centred improvements, business process optimisation, and automation opportunities that reduce cycle time and enhance user experience.
- Ensure effective risk, security, privacy, and compliance management across the Payroll & Time product group, embedding relevant controls in partnership with security and compliance SMEs.
- Support Solution Architects in shaping cross-product and cross-platform solutions, ensuring Product Owners manage dependencies to deliver integrated outcomes.
- Track and report performance against agreed KPIs for the product group, driving continuous improvement activities to maximise value for the HR Digital & Tech Domain.
- Provide financial oversight of the domain, including product budgets and internal/external team resourcing costs, to inform strategic decision-making and ensure alignment with GSK’s financial objectives.
- Lead your team in using approved AI tools to improve productivity and ways of working, role-modelling responsible use and follow GSK’s Responsible AI, privacy and security requirements.
Requirements:
- Bachelor's or Master's degree in a relevant field (e.g., Computer Science, Information Technology, or Engineering), or equivalent experience.
- Industry certifications highly desirable (e.g. Agile Methodologies, CPM).
- Extensive experience overseeing end-to-end product delivery, including prioritisation, backlog management, solution design support, testing oversight, and value-focused release planning.
- Proven track record in overseeing the definition and execution of valuable Product strategies for HR Systems, realising tangible benefits for the Business.
- Deep experience in concurrently overseeing multiple Product teams across the full delivery lifecycle, from requirements elicitation through to release.
- Proficient in conveying complex technology ideas to non-conversant audiences.
- Very strong analytical and problem-solving skills for developing Product use cases and determining their associated value.
- Highly experienced team leader that can effectively manage small to medium IT delivery teams.
- Very strong communication skills and ability to influence senior stakeholders, aligning on competing priorities and guiding Business teams on the feasibility of requests vs. technology constraints.
- Knowledge of Workday payroll and SAP payroll.