Description
Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest growing retailer. We're seeking passionate individuals who take pride in their knowledge of M&S Food products and are ready to deliver five-star service at pace.
Responsibilities:
- Provide exceptional customer service, ensuring customers feel valued every time they shop with us.
- Utilise digital tools, such as the Sparks App and in-store devices, to enhance the customer experience.
- Work collaboratively as part of a team to drive sales growth and maintain a positive, high-energy environment.
- Adapt to changing demands of the retail environment, working across various areas of the store.
- Confidently recommend and sell new food products to customers.
Requirements:
- Be at least 18 years old due to early morning work schedule.
- Ability to work in a high-pressure environment, staying sharp and focused during busy periods.
- Digital confidence and willingness to learn and use M&S's digital tools.
- Flexibility to work varied shifts, including early mornings, evenings, and weekends.
Working Hours:
- Monday: 04:30-08:30
- Tuesday: 04:30-08:30
- Friday: 04:30-08:30
- Saturday: 04:30-08:30
Additional Information:
- Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.
- A £3.00 per hour unsocial premium is added for hours worked between 22:00-06:00.
Benefits:
- Opportunity to be part of a leading retail organisation
- Competitive pay rates
- Chance to develop skills and advance within the company