Description
We are seeking a Patient Administrator to join the team at Circle Reading Hospital, part of Circle Health Group. The successful candidate will contribute to the smooth running of the patient administrative process throughout the patient journey.
Responsibilities:
- Contribute to the smooth running of the patient administrative process throughout the patient journey.
- Ensure Circle Health Group best practice process maps are followed to provide an efficient, professional, and standard service to all patients, visitors, consultants, and staff.
- Deal with patient queries efficiently and professionally.
- Manage all incoming and outgoing mail.
- Approve electronic bookings received via the relevant system and update any booking received via email.
- Maintain knowledge of Health and Safety at Work Act and ensure appropriate measures are taken.
- Comply with all relevant mandatory training.
Requirements:
- Maths and English GCSE at grades A to C or equivalent functional skills level 2 evidence.
- Proficient in the use of a PC, including software and systems.
- Basic financial awareness.
- Previous administration experience in a private healthcare environment would be beneficial.
Salary and Benefits:
- £24,947 per year
- 25 days holiday per year + bank holidays, increasing to 30 days with service.
- Private Pension Scheme.
- Private Healthcare Scheme for treatment at our hospitals, covering pre-existing medical conditions.
- Friends and Family Hospital Discounts.
- Family Friendly policies, including enhanced Maternity, Paternity, and Adoption pay.
- Non-contributory life insurance.
- Staff engagement hub with access to discounts and extensive rewards and voluntary benefits.
- Access to resources, tools, and services to support your wellbeing.
- Employee recognition programmes.
- Industry-leading training and development opportunities.