Field Service Representative

Leidos' Integrated Airborne Solutions is seeking a Field Service Representative to work from our Bridgewater, Virginia office. The successful candidate will provide onsite and remote support for multiple manned aerial ISR platforms to customers at CONUS and OCONUS locations.

Primary Responsibilities:

• Collect, maintain, service, troubleshoot, test, and compile technical data for aircraft mission equipment suite/Government Furnished Equipment (GFE)
• Implement established configuration management, safety, and quality assurance processes IAW AS9100D and contractual requirements
• Maintain Tactical communications system suites, including applicable CSEC as required
• Engineer, monitor, manage, and troubleshoot internal and external networks, including encryptors, firewalls, routers, and switches
• Assess, develop, perform, and document preventative maintenance checks for all mission equipment as required to maintain mission operations in a harsh environment
• Develop, maintain, and troubleshoot on-site Sensor Integration Lab (SIL) to promote mission readiness and mission equipment scalability as required
• Perform software patching and troubleshoot various Microsoft and Linux products as required to maintain mission operations
• Implement and troubleshoot active directory, group policy, and DNS
• Create documentation on new technologies or configuration procedures for program uniformity

Secondary Responsibilities:

• Configure tactical communications according to local requirements while coordinating with Leidos and customer elements for updates or alterations required for mission readiness
• Maintain, update, and implement all Tactical Radio configurations, including use of Mission Management software tools, network settings, and customer-required configurations
• Serve as local CSSR representative by interfacing with all Leidos and customer POCs to manage, monitor, configure, and update tactical communication devices as required to maintain mission readiness
• Develop, manage, and implement local security measures for all hardware/equipment, including platforms, sparing, and CSEC devices
• Additional duties as assigned based on specific platform requirements or contractual needs

Basic Qualifications:

• Bachelor's degree and 2-4 years of prior relevant experience or Master's with less than 2 years of prior relevant experience in one of these areas: Networking, VMware, or Microsoft servers
• DoD 8570/8140 IAT or IAM Level II or higher
• General IT knowledge and ability to identify issues and research corrective actions
• Strong desire to grow and learn new technologies
• Willingness to travel and/or deploy to CONUS and OCONUS locations (including remote locations identified as hazardous and hardship) as required per contract
• Current Security+ certification or obtain within 6 months
• Obtain additional Computing Environment (CE) certification within 6 months
• Current SECRET clearance with ability to obtain TS
• Must be a US Citizen

Preferred Qualifications:

• Prior military Airborne ISR and flight operations experience strongly desired
• Current or prior knowledge of direct Leidos IAS ISR platforms, including development, design, integration, platform testing, CONOPS, and maintenance practices, is strongly preferred
• Current experience with DOD avionics, including but not limited to, EO/IR FMV, tactical communication, navigation, CSEC, SIGINT, and aircraft survivability equipment repair and modification
• Broad technology experience in systems engineering, ISR sensors, requirements tracking, testing, and validation
• Hands-on experience developing systems for Airborne ISR programs and sensors
• Experience must include an understanding of basic electronics principles and theory and must be proficient with test equipment