Description
Join a highly skilled group at Cisco responsible for validating and ensuring technical readiness of network solutions for Scale Data Center Infrastructure customers. As a Software Engineering Technical Leader in a hybrid role, you will lead customer escalations and end-to-end technical validation of network solutions, reproduce customer environments, and verify operational workflows.
Your responsibilities will include:
- Leading solution-level validation, design qualification, or deployment-readiness initiatives for complex data center environments
- Designing structured test plans, performing hands-on lab testing, and coordinating root-cause analysis with engineering teams
- Defining and maintaining qualification matrices for platforms, optics, and software, ensuring readiness and reliability before production use
- Communicating technical findings and risks to both customer teams and Cisco stakeholders
- Elevating operational standards by developing evidence-driven processes that prevent customer-impacting issues
The team thrives on collaboration and technical depth, directly impacting customer satisfaction and the integrity of Cisco’s Data Center Solution offerings.
Requirements:
- Bachelor’s degree in electrical engineering, computer engineering, computer science, or a related field, with 12+ years' of experience in network engineering, systems validation, customer engineering, or network operations
- Experience with scalable data center architectures, including leaf-spine topologies, routing underlays, network overlays, redundancy, high availability, convergence, capacity planning, and failure-domain design
- Applied experience leading solution-level validation, design qualification, or deployment-readiness initiatives for complex data center environments
- Experience with network automation, including automated provisioning, configuration validation, test execution, telemetry collection, and operational workflow integration
- Experience with lab instrumentation, traffic generators, packet-capture tools, network test platforms, and performance-analysis tools
Preferred Qualifications:
- Proven ability to solve complex, multi-layer issues spanning hardware, software, protocols, optics, automation, and system-level interactions
- Strong technical leadership, multi-functional collaboration, and communication skills, with the ability to translate complex technical findings into clear risks and actionable recommendations
- Experience supporting cloud infrastructure or hyperscale cloud customers, with proficiency in IPv4/IPv6, Layer2 switching/design, Layer3 routing protocols, and network optics
- Familiarity with Cisco network platforms, automation, and telemetry systems, complemented by strong technical writing and customer-facing presentation skills
- Demonstrated ability to lead across organizational boundaries and global time zones, with a proactive approach to problem-solving and operational clarity
What Cisco Offers:
- Competitive salary: $186,900.00 to $267,700.00 per year
- Comprehensive benefits package, including medical, dental, and vision insurance, 401(k) plan with Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance
- Paid time away, including 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees, 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness
- Optional 10 paid days per full calendar year to volunteer
- Opportunities for growth and professional development in a dynamic and innovative environment