Description
The Solution Engineer (Pre-Sales) role involves developing thoughtful solutions to help customers connect with their customers in new ways.
This role requires strong technical and sales skills, including soliciting business requirements, developing a technical sales strategy, configuring and demonstrating solutions.
Responsibilities:
- Partner with clients and internal team members to drive consensus on multi-product technology solutions
- Work on business development, operations, and IT strategies, as well as product demonstrations
- Solve complex business problems using research and business assessment capabilities
- Communicate and evaluate solution options, and drive consensus among key collaborators
- Demonstrate how connected experiences come to life with Salesforce solutions
- Assist customers, Account Executives, and Professional Services teams with discovery, analysis, and recommendation of strategic solutions
- Discover customer business needs and position the best Salesforce solution to achieve those objectives
- Build and present customized solutions and demonstrations focused on Salesforce products
- Convey a deep understanding of the customer's architecture as it pertains to Salesforce's solutions
- Participate in product, sales, and procedural training and certifications
Required Qualifications:
- B.S. Computer Science, Software Engineering, MIS
- Knowledge of related applications, relational database, and web technology
- Solid oral, written, presentation, collaboration, and interpersonal communication skills
- Ability to work as part of a team to solve technical problems
- Minimum of 2 years of professional experience
Preferred Qualifications:
- Salesforce Certifications
- Previous experience as a solution/sales engineer for a CRM company or similar technology
- Basic programming experience in HTML and other web-based technologies