Description
We are seeking a Business Systems Analyst to join our team at Salesforce in Indianapolis, Indiana.
As a Business Systems Analyst, you will play a key role in driving process and system improvements, and keeping business and technical partners aligned through release. You will own UAT and implementation so the solution lands - signed off, on time, and usable by the business.
Responsibilities:
- Turn GIC process and decisions into clear solutions with executable plans , requirements, process flows, and a path the team can build and implement.
- Drive process and system improvements, and keep business and technical partners aligned through release.
- Own UAT and implementation so the solution lands , signed off, on time, and usable by the business.
- Provide project management support for compensation and systems initiatives: stand up the plan (milestones, owners, dependencies), run the cadence, track status/risks/issues, and keep delivery moving when priorities compete.
- Surface risks, issues, and dependencies early; manage sign-off so work does not start on fuzzy alignment.
- Translate the same problem for builders and for leadership. Create simple materials that force a decision.
- Partner across GIC, DET/BT, SOX, and GTM partners.
Requirements:
- 5-7+ years experience in business systems, incentive compensation, Finance ops, or adjacent SaaS operations, with a track record of taking work from requirements to a live process or system.
- Strong written and verbal communication skills.
- Strong presentation content skills, including the ability to uplevel materials for executive audiences.
- Experience using Tableau Dashboards and Salesforce reporting (experience creating Tableau Dashboards preferred).
- Highly organized with strong process management skills.
- Creative thinker who can approach problems outside the box.
- Dynamic Experience: Comfortable in both program delivery and systems work: you can write a BRD, run a project plan, and sit in UAT.
Nice to Have:
- Prior experience with sales incentive compensation and/or ICM tools.
- Knowledge of the Salesforce CRM platform and underlying data structures (Products, Opportunities, Accounts, etc.).
- Experience operating in a highly audited, SOX-compliant data environment.
Benefits:
- Time off programs
- Medical, dental, vision
- Mental health support
- Paid parental leave
- Life and disability insurance
- 401(k)
- Employee stock purchasing program