Description
We are seeking a Business Analyst Assistant (Fraud Management) to join our Payment & Fraud team at Ubisoft. As a key member of the team, you will work on three main pillars: Analysis and Optimisation, Monitoring and Investigation, and Understanding and Modelling of Fraud.
Analysis and Optimisation:
- Analyse and interpret large volumes of transactional data to identify trends and fraudulent behaviour.
- Examine key performance indicators (KPIs) related to fraud to identify areas for improvement.
- Collaborate with internal teams to optimise operational processes related to payments and fraud.
- Provide general support to Product Owners in managing their projects, including providing analysis and recommendations.
- Work with Payment & Fraud Specialists to define and achieve specific business results.
- Develop and improve detection techniques to identify fraudulent users.
Monitoring and Investigation:
- Track KPIs related to fraud and detect anomalies in real-time.
- Use monitoring tools to visualise flows and identify suspicious activity.
- Respond to alerts of suspected payment issues, investigate transactions, and understand player behaviour.
- Contribute to updating dashboards and ensuring the reliability of data used by the team.
Understanding and Modelling of Fraud:
- Explore e-commerce transaction data to identify significant signals and explanatory factors for chargebacks.
- Build, maintain, and evolve statistical models dedicated to fraud detection.
- Propose reporting solutions and contribute to industrialising analyses for reliable and scalable monitoring.
Requirements:
- Currently studying in a business, engineering, or equivalent field.
- Strong analytical and data interpretation skills, with attention to detail.
- Proficient in Microsoft Excel, MySQL, and Power BI. Knowledge of Python is a plus.
- Interest in payment and fraud domains, with a willingness to learn and stay updated on the latest trends.
- Good communication and collaboration skills.
- Strong organisational skills, allowing you to manage multiple projects simultaneously.
- Good command of English, both written and spoken.
- Good writing and synthesis skills.
- Familiarity with video games is a plus!
Benefits:
- Internship grant based on education level.
- Swile restaurant card, 50% reimbursement of transportation costs, 1 RTT per month.
- Discounted tickets for concerts and shows, access to Ubisoft's sports facilities at preferential rates.