Description
Join M&S as a Customer Assistant in our Food section at Portfield Retail Park, Chichester. As a frontline team member, you'll provide exceptional customer service, work effectively under pressure, and drive sales growth.
Key Responsibilities:
- Deliver outstanding customer service, ensuring customers feel valued and supported
- Maintain knowledge of M&S Food products, making recommendations and driving sales
- Utilise digital tools, such as the Sparks App and in-store devices, to enhance the customer experience
- Work collaboratively as part of a high-performing team to achieve sales goals
- Adapt to changing demands, working flexibly across various areas of the store
Requirements:
- Ability to work in a fast-paced environment, prioritising tasks effectively
- Digital confidence, with experience using technology to improve customer experiences
- Strong communication and interpersonal skills, with a focus on providing excellent customer service
- Flexibility to work varied shifts, including evenings and weekends
Working Hours:
- Sunday: 18:00-22:00
- Monday: 18:00-22:00
- Tuesday: 18:00-22:00
- Friday: 18:00-22:00
- Saturday: 18:00-22:00
Additional Information:
- Due to operational requirements, successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December
- M&S is committed to an active Inclusion, Diversity, and Equal Opportunities Policy