Description
Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest growing retailer. We're seeking passionate individuals who take pride in their knowledge of M&S Food products and are ready to deliver five-star service at pace.
Responsibilities:
- Provide exceptional customer service, ensuring customers feel valued every time they shop with us.
- Confidently recommend and sell our newest food products to customers.
- Utilise digital tools, such as the Sparks App and in-store devices, to enhance the customer experience.
- Contribute to a positive, high-energy environment, supporting colleagues in delivering a seamless customer experience.
- Adapt to changing demands of the retail environment, working across various areas of the store.
Requirements:
- Be at least 18 years old (due to working through the night).
- Thrive in a high-pressure environment, staying sharp, fast, and focused during busy periods.
- Be digitally confident and able to use digital tools effectively.
- Possess excellent communication and teamwork skills.
Working Hours:
- Sunday: 20:00 - 04:00
- Tuesday: 20:00 - 04:00
- Wednesday: 20:00 - 04:00
- Friday: 20:00 - 04:00
- Saturday: 21:00 - 05:00
Additional Information:
- Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.
- A £3.00 p/h unsocial premium is added to hours worked between 22:00-06:00.