Description
Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work. Grounded in a singular system of truth, Filevine brings together data, documents, workflows, and teams into one unified platform,where modern legal work happens with clarity and consistency.
We are seeking a detail-oriented and tech-savvy Filevine Administrator with strong experience in legal operations and project management to assist customers in optimizing their use of Filevine legal tech platform. This role is integral in aligning technology solutions with the client law firm’s operational goals, ensuring streamlined workflows, and driving adoption across teams.
Responsibilities
- Provide expert guidance on system configurations and bespoke workflows to ensure the platform is architecturally aligned with the firm’s organizational structure.
- Resolve complex technical issues while fostering a culture of self-sufficiency through comprehensive training, documentation, and scalable self-service resources.
- Drive organization-wide engagement by spearheading feature rollouts and identifying high-impact process improvements that maximize platform ROI.
- Maintain deep subject matter expertise on the Filevine product roadmap to ensure the firm remains at the forefront of platform capabilities.
- Oversee the technical components of personnel transitions, ensuring seamless onboarding and offboarding workflows to maintain data integrity and user productivity.
- Systematically evaluate existing workflows to identify inefficiencies and realign digital tools with the firm's broader operational objectives.
Requirements
- Hands-on administration of Filevine or comparable legal technology platforms.
- Deep understanding of legal workflows, regulatory compliance, and high-level client service standards.
- Proficiency in managing SaaS ecosystems, including system integrations and end-to-end process automation.
- Strong project management skills with a proven ability to lead cross-functional initiatives.
- Outstanding communication abilities tailored for user training, technical support, and organizational change management.
- A passion for solving complex problems, driving platform adoption, and empowering legal teams through technology.
- Previous experience in a law firm, legal department, or paralegal role is strongly preferred.
Additional Information
- Compensation: 80,000 - 95,000
- Filevine is an Equal Opportunity Employer.