Description
Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work. Grounded in a singular system of truth, Filevine brings together data, documents, workflows, and teams into one unified platform,where modern legal work happens with clarity and consistency.
We are seeking a detail-oriented and tech-savvy Filevine Administrator with strong experience in legal operations and project management to assist customers in optimizing their use of Filevine legal tech platform.
Responsibilities
- Provide expert guidance on system configurations and bespoke workflows to ensure the platform is architecturally aligned with the firm’s organizational structure.
- Resolve complex technical issues while fostering a culture of self-sufficiency through comprehensive training, documentation, and scalable self-service resources.
- Drive organization-wide engagement by spearheading feature rollouts and identifying high-impact process improvements that maximize platform ROI.
- Maintain deep subject matter expertise on the Filevine product roadmap to ensure the firm remains at the forefront of platform capabilities.
- Oversee the technical components of personnel transitions, ensuring seamless onboarding and offboarding workflows to maintain data integrity and user productivity.
- Systematically evaluate existing workflows to identify inefficiencies and realign digital tools with the firm's broader operational objectives.
Requirements
- Hands-on administration of Filevine or comparable legal technology platforms.
- Deep understanding of legal workflows, regulatory compliance, and high-level client service standards.
- Proficiency in managing SaaS ecosystems, including system integrations and end-to-end process automation.
- Strong project management skills with a proven ability to lead cross-functional initiatives.
- Outstanding communication abilities tailored for user training, technical support, and organizational change management.
- A passion for solving complex problems, driving platform adoption, and empowering legal teams through technology.
- Previous experience in a law firm, legal department, or paralegal role is strongly preferred.
Benefits
- Competitive & Fair Pay
- Opportunity to learn from a dedicated leadership team