Description
The International Rescue Committee (IRC) is seeking a Program Officer for Instructional Design and Multimedia for Settle In, a program providing information and support for newcomers in multiple languages through its website, mobile app, and social media platforms.
The role combines two areas of practice: instructional design,structuring multilingual, self-paced learning journeys that help newcomers build knowledge over time,and multimedia production,creating videos, graphics, and other assets that support the full range of Settle In content.
Major Responsibilities:
- Design multilingual, self-paced learning journeys for newcomer audiences, including learning objectives, sequencing, knowledge checks, and reinforcement.
- Create compelling, in-language multimedia content, including short-form video, infographics, motion graphics, and social media assets.
- Manage post-production of all finalized work, including Adobe Premiere project organization, color correction and grading, sound design, motion graphics, music editing, sequencing, export and compression for multiple platforms, and archiving.
- Coordinate with the multilingual Digital Community team on content creation, voiceover, subtitling, and translation review, and advise colleagues on audio and video recording tools and practices.
- Ensure final products are easy to understand, culturally appropriate, linguistically and factually accurate, accessible across web and mobile, and aligned with Settle In standards, newcomer needs, and funder requirements.
- Maintain visual and instructional consistency across Settle In's platforms (website, mobile app, social media).
- Coordinate and incorporate feedback across teams and projects and participate in user testing and other methods for optimization of content.
- Manage production timelines across concurrent projects and coordinate the work of external contractors, including videographers, designers, and translation vendors.
- Use platform data and user insights to set measurable goals for content and assess performance, and contribute to project reports, including monthly activity updates and performance monitoring reports.
Job Requirements:
- Bachelor’s degree in instructional design, education, communications, or other relevant field (or equivalent experience).
- Minimum four years of professional experience combining instructional design and multimedia production, including creating multilingual digital content for diverse populations.
- Demonstrated experience designing self-paced learning for adult audiences, including experience with e-learning tools.
- Excellent command of video editing (Adobe Premiere) and graphic design software (Adobe InDesign, Canva), and knowledge of social media platforms, especially Facebook.
- Working knowledge of plain language principles and digital accessibility standards.
- Experience contributing to project M&E (data collection, management, and reporting).
- Ability to manage complex projects on strict timelines, with excellent written and oral communication skills and strong attention to detail.
- Fluency in at least one of Settle In’s supported languages (Dari, Pashto, Spanish, and Haitian Creole) preferred.
Benefits:
- Comprehensive and competitive benefits package, including 10 paid sick leave, 10 U.S. holidays, 20-25 generous paid time off based on role and tenure, medical insurance starting at $163/month, dental starting at $6.50/month, and vision starting at $5/month, flexible spending accounts (healthcare, dependent care, and commuter), a 403(b) retirement savings plan with employer match (immediate vesting) along with a non-elective employer contribution based on age and years of service (3-year vesting), disability and life insurance, and an Employee Assistance Program (EAP) offering confidential counseling and support services for employees and their families.