Description
By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected.
We're looking for a Customer Service Advisor to join our UK-wide team on a fixed-term contract. As a Customer Service Advisor, you'll be the calm voice claimants rely on to get their lives back on track.
Responsibilities:
- Handling inbound calls from customers for a variety of queries
- Dealing with multiple clients to deliver the best service we can offer
- Working with suppliers and parts
- Providing excellent customer service at all times
Requirements:
- Excellent communication skills, both written and verbal
- Ability to work in a fast-paced environment
- Computer literacy – you'll be using a variety of in-house databases
- Enthusiasm and a genuine desire to learn
- A can-do attitude
What we offer:
- Competitive salary taking into account skills, experience and qualifications
- A Self Invested Personal Pension Scheme (SIPP)
- Holiday allowance of 25 days plus bank holidays
- Flexible working from our office or your home
- Private healthcare plan (including pre-existing conditions)
- Life assurance
- Employee assistance programme for employee wellbeing
- Wellbeing and digital GP apps
- Group Income Protection
- Voluntary flexible benefits – green car scheme, travel insurance, dental cover, cycle to work scheme, season ticket loan
- Discounts on various products and services
About Sedgwick: At Sedgwick, not only will you be working behind the scenes for some of the UK's most trusted insurance brands helping to resolve millions of claims every year, you'll also be an architect of tomorrow's insurance landscape with Sedgwick University.