Description
As a Technical Sales Professional at Cisco, you will own the technical relationship with customers and partners, serving as a trusted technical advisor and Cisco brand ambassador.
You will work closely with account teams and cross-functional sales teams to understand customer business priorities, translate them into technical requirements, and design and present relevant Cisco solutions.
Your responsibilities will include:
- Developing and refining technical sales approaches aligned to clearly defined customer and partner requirements
- Building strong knowledge of Cisco's portfolio and progressively developing specialization within a technical domain
- Owning technical relationships with customers and partners, engaging with IT teams, business stakeholders, decision-makers, and implementers
- Analyzing customer environments, business requirements, market trends, and competitive positioning to identify and shape opportunities
- Translating customer and partner business needs into technical requirements and recommending appropriate Cisco solutions
- Contributing to customer account planning, solution design, demand generation, and enablement activities
- Identifying opportunities to expand Cisco's portfolio across areas such as networking, security, observability, and collaboration
- Leading technical engagements, presentations, demonstrations, and solution discussions tailored to specific customer scenarios
- Using market trends and competitive insights to effectively position Cisco solutions and support competitive displacement
- Collaborating with account teams, business entities, sales teams, partners, and other internal resources to drive customer success
- Managing and coordinating virtual technical support resources throughout the sales cycle
- Providing feedback to business entities and relevant sales teams on strategic customer needs, market opportunities, and competitive trends
- Sharing best practices and contributing to the development of technical and educational materials
- Adapting workflows and approaches to effectively respond to changing customer and business requirements
The minimum qualifications for this role are:
- Bachelor's degree with 5+ years of related experience, or Master's degree with 3+ years of related experience
- Experience in a technical sales, solutions engineering, pre-sales, or related customer-facing technical role
- Experience understanding customer business and technical requirements and translating them into technology solutions
- Experience delivering technical presentations, demonstrations, or solution discussions to customers or partners
- Experience working collaboratively with sales, technical, and cross-functional teams throughout a sales cycle
Preferred qualifications include:
- Strong knowledge of enterprise technology solutions and experience developing expertise within a technical domain
- Experience with Cisco technologies and/or enterprise networking, security, observability, or collaboration solutions
- Understanding of competitive technology landscapes and experience positioning solutions against competitors
- Strong customer engagement, presentation, communication, and stakeholder management skills
- Ability to navigate complex customer organizations and build relationships with technical and business decision-makers