Description
IQVIA is looking for a Service Tech Lead to join the Regional EMEA Performance and Information Management team in Warsaw.
As a Service Tech Lead, you will maintain data warehousing and business intelligence solutions and oversee development activities. You will work closely with clients to help them benefit from IQVIA's data assets and technology solutions.
Main Responsibilities:
- Participate in and lead teams to solve complex issues or implement enhancements to technology-based services or components of larger projects.
- Review and analyze client requirements and problems.
- Propose and deliver cost-effective solutions to meet client requirements.
- Perform qualitative and quantitative analyses to identify client issues and develop client-specific solutions.
- Design, structure, and deliver client reports and presentations.
- Recommend improvements and alternative solutions.
- Provide follow-up with internal and external clients to ensure client satisfaction.
- Proactively develop broader and deeper knowledge of technology and services solutions and trends for the pharmaceutical, healthcare, and life sciences market.
- Begin to develop practice-specific subject matter expertise in technology and applications consulting or functional areas for the pharmaceutical, healthcare, and life sciences industry.
- Manage work streams, assign tasks, and drive them to completion.
Desired Qualifications and Experience:
- MSc degree or equivalent in Computer Science, Electronics, or a related technical area.
- Strong technical architecture, design, or development experience with expertise in Analytics, Data Warehousing, and Business Intelligence.
- 3+ years of related experience in consulting or services delivery, preferably in the Pharmaceutical, Healthcare, or Life Sciences industry.
- Solid project management, client influencing, and relationship-building skills.
- Excellent presentation, communication, and client influencing skills.
- Very good command of Polish and English.
- Strong analytical skills.
We Offer:
- Work with top pharmaceutical companies to create tangible value for customers.
- Modern and friendly work environment.
- Personal development through training, challenging assignments, and collaboration with experienced teams.
- Work in a dynamic international team focused on data warehousing, BI, and Analytics.
- Attractive benefits package.