Description
As an Associate Localization Program Manager on our Tech COO Localization team, you will play a key role in ensuring our suite of products delivers a world-class user experience for our international customers.
You will partner with engineers, product teams, and our localization experts to drive efficient, scalable, and high-quality localization processes.
Responsibilities:
- Process Improvement: Partner with team members to enhance product localization delivery, focusing on upstream development efficiencies.
- Release Management: Support assigned product teams to ensure efficient, timely, and high-quality localization releases for international customers.
- Vendor Collaboration: Manage scalable localization handoffs and deliveries, maintaining strong communication channels to ensure vendor and project success.
- Technical Innovation: Collaborate with engineers to automate processes and integrate AI-based tooling to boost productivity.
- Project/Program Leadership: Manage end-to-end technical localization projects, including scope, scheduling, and execution.
- Quality Assurance: Lead QA processes, perform troubleshooting/bug fixing, and identify opportunities to scale testing efforts.
- Knowledge Sharing: Document workflows and best practices; maintain open communication with the team to share insights.
- Global Readiness: Educate product, engineering, and design teams on localization best practices, ensuring localization is integrated early in the development lifecycle.
Required Skills:
- 2-3 years of hands-on localization project or program management experience.
- Bachelor's degree in a field related to language, management, localization, technology, or equivalent experience.
- Strong technical understanding of localization and internationalization principles.
- Demonstrated ability to learn new technologies and tools rapidly.
- A strong enthusiasm for AI-based tools is required; demonstrated experience using AI-powered tooling to automate tasks is a strong plus.
- Proficiency with common file formats (e.g. XML, HTML, JSON, Markdown, XLIFF).
- Experience with version control systems (e.g. Git).
- Excellent written and verbal communication skills.
- Proven ability to multi-task in a fast-paced environment.
- Passion for languages, high energy, and a positive, collaborative attitude.
- Experience or exposure to Translation Management Systems (TMS) and project management methodologies.
The typical base salary range for this position is $80,900 - $122,300 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $97,400 - $134,000 annually.