Description
At PayPal, real-time decisioning powers customer protection and global commerce. We're looking for a Senior Technical Program Manager to own end-to-end delivery across a portfolio of risk strategies and the next-generation Risk Decisioning Platform.
Responsibilities:
- Own end-to-end program delivery. Turn the product roadmap into an integrated, multi-quarter plan spanning rules, models, data pipelines, platform capabilities, and customer treatments, with clear milestones, owners, and dependencies. Lead independently.
- Lead the legacy migration. Own the strategy, sequencing, and execution of moving risk strategies to the Risk Decisioning Platform, including parity validation, shadow and champion/challenger testing, cutover, and ramp to full production.
- Drive new strategy launches. Establish repeatable launch processes, from design through readiness reviews, rollout gating, monitoring, and rollback, that other teams adopt as the standard.
- Align teams and leaders. Partner across data science, modeling, engineering, platform, risk operations, and strategy teams on scope, sequencing, and trade-offs. Resolve cross-org blockers early and influence without direct authority.
- Manage dependencies and risk. Make critical paths and dependency maps visible, and anticipate risks to data, models, platform capacity, and infrastructure before they hit the schedule.
- Enable experimentation and automation. Work with engineering and data science to make testing, deployment, and strategy optimization faster and safer, focusing on the highest-leverage automation.
- Track, report, and govern. Define program metrics and dashboards covering delivery health, strategy performance, and captured savings. Present in program, product, and steering committee reviews, shaping the narrative and trade-off recommendations for senior leadership.
- Raise the bar. Introduce scalable program practices and post-launch retrospectives, and mentor other program managers.
Requirements:
- 5+ years of program or technical program management experience delivering complex, cross-functional technical programs
- Strong technical fluency in data pipelines, model deployment, APIs, and distributed systems
- Proven experience leading large-scale migrations or platform transitions
- Excellent planning, prioritization, and risk management skills
- Demonstrated ability to influence senior stakeholders and drive alignment across competing priorities without direct authority
Nice to have:
- Hands-on background in engineering, data science, or risk analytics
- Experience with real-time decisioning or rules-engine platforms
- Experience mentoring or leading other program managers