Description
We are seeking a Lead Director, Provider Operations and Strategy to join Oak Street Health, a part of CVS Health. This role involves strategic planning, executive communications, and cross-functional leadership to drive enterprise clinical priorities.
Primary Job Duties & Responsibilities
- Partner with the Chief Medical Officer to advance strategic priorities across the provider organization
- Coordinate and drive cross-functional initiatives to support provider operations, workforce engagement, and clinical excellence
- Support development and execution of strategic plans, annual goals, and enterprise clinical priorities
- Lead complex projects from concept through implementation, establishing timelines, stakeholder engagement plans, and success metrics
- Collaborate with clinical, operational, finance, technology, and people teams to drive execution of strategic initiatives
- Develop executive-level communications, presentations, and strategic materials for senior leadership meetings
- Synthesize data to identify trends, opportunities, and risks related to provider performance and clinical operations
- Support leadership governance processes, including preparation for executive meetings and strategic reviews
- Facilitate alignment among stakeholders by building strong relationships and encouraging shared ownership of organizational priorities
- Monitor initiative progress, identify barriers to execution, and work with leaders to develop solutions
- Partner with clinical leadership to establish key performance indicators and measurement frameworks
- Assess external market trends, healthcare industry developments, and regulatory changes to inform strategic recommendations
Education
- Bachelor's degree required; Master's degree in Healthcare Administration, Business Administration, Public Health, or a related field preferred
Prior Relevant Work Experience
- 10+ years of progressive experience in healthcare strategy, clinical operations, or related fields
- Experience leading complex cross-functional initiatives and influencing leaders in a matrixed organization
Essential Qualifications
- Strong understanding of healthcare delivery models, provider operations, and clinical performance improvement
- Demonstrated ability to manage multiple high-priority initiatives simultaneously in a fast-paced environment
- Exceptional written and verbal communication skills
- Experience facilitating senior leadership discussions and driving alignment among diverse stakeholder groups
Benefits
- Mission-focused career impacting change and measurably improving health outcomes for Medicare patients
- Paid vacation, sick time, and investment/retirement 401K match options
- Health insurance, vision, and dental benefits
- Opportunities for leadership development and continuing education stipends
- New centers and flexible work environments
Pay Range
- $100,000.00 - $231,540.00